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What you wish your plumber sent you, instead of “on my way 👍”.

How does it work?
Kawartha Drain & Plumbing

Hi Hannah! great news.

Kitchen sink — slow drain diagnosis + p-trap clean + 20ft branch-line snake. Flow restored.

Current status

Job complete

Your job is complete!

When you pick up — how did we do?

Kawartha Drain & Plumbing· Booked via FixyFlow

Progress

Step 5 of 5 · 100% complete

Booked

Apr 30 · 10:00 AM

Tech assigned

Apr 30 · 10:48 AM

On the way

Apr 30 · 11:12 AM

On site

Apr 30 · 11:54 AM

Job completeNow

Apr 30 · 1:24 PM

Photos from your job

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Paid · $185.00

KA

Kawartha Drain & Plumbing

Questions? Get in touch

Update History

Job complete

Apr 30, 1:24 PM

All done. Hair + grease buildup pulled. Drain flowing clean — final flow test passed. Card on file or pay by tap.

On site

Apr 30, 11:54 AM

On site — pulling p-trap. Will snake the branch line if needed.

On the way

Apr 30, 11:12 AM

Truck rolling. ETA ~25 min.

Tech assigned

Apr 30, 10:48 AM

Luc — 12 years on the truck. Service flat-rate quoted upfront.

Booked

Apr 30, 10:00 AM

Kitchen sink slow drain. Booked same-day.

Kawartha Drain & Plumbing gets it as a text — they’ll reply on the same channel.

Updated just now

Send this message to your plumber

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Text it now

Tip: paste it into your usual text thread with them — no app for them to download.

Used by independent service pros across Ontario · Early-access pricing locked in

Know someone with a leaky tap or a slow drain?

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Wait — are YOU the plumber?

Set this up for your customers in 2 minutes.

5 jobs/month free, forever. $15/mo when you grow past that. No app for them, no login for you.

Start free — no card required

Or — want us to demo this straight to your plumber?

Drop your email and we’ll send them a personalised pitch with this exact tracker.

No spam. We use your email only to follow up about this request.

Quick questions

Does my plumber need an app?

No. They text you the link, you tap it. No app to download, no login, ever — for either of you.

Is this free for me?

Yes. It’s your plumber’s tool, not yours. They use it to keep you updated; you just open the links they send.

Can I actually get this from my own plumber?

Yes — copy the pre-written message above and forward it to them. Most pros set it up in 2 minutes; the free tier covers their first 5 jobs/month.

For shop owners

“My shop has a live tracking page.
Why doesn’t yours?”

Give your customers the same experience you’re seeing right now. No app, no login — just a link.

Try FixyFlow free

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Why plumbers send a tracking link before the truck rolls

Plumbing has a brutal phone problem. Industry call-answer studies have found that well over half of calls to plumbing businesses go unanswered, for the obvious reason: you cannot take a call when you are elbow-deep in a p-trap or halfway down a branch line with a snake. Meanwhile the customer at home is staring at a slow drain and a vague arrival window, and every unanswered when-are-you-coming text erodes the goodwill you need when it is time to hand over the invoice.

The other trust killer is pricing. Customers brace for a surprise number at the end of a plumbing visit, and that wariness shows up as haggling and hesitation. A tracking page works both problems at once. The customer sees the tech assigned by name, gets a text when the truck is actually rolling, and watches the job progress without calling. The flat-rate quote sits on the same page, itemized, before the work starts, so the final invoice is a confirmation instead of a confrontation.

What the demo above is showing

The demo above shows Kawartha Drain & Plumbing handling a same-day drain call through five stages:

  1. 1

    Booked: the slow drain is booked same-day and the tracking link goes out immediately.

  2. 2

    Tech assigned: the customer sees who is coming, with the flat rate quoted up front.

  3. 3

    On the way: an automatic text with a real ETA replaces the when-are-you-here exchange.

  4. 4

    On site: the tech notes what he is finding as he works, so the customer is never guessing.

  5. 5

    Job complete: the flow test passes, the receipt is on the page, and payment is done by tap.

Plumbing questions

Can I show the flat rate before I arrive?

Yes. The estimate sits on the tracking page with line items, and the customer can approve it before any work starts. No surprise-invoice standoff at the end of the visit.

Does this work for emergency same-day calls?

Yes. Creating the job and sending the link takes a couple of minutes, which is less time than the first where-are-you call would have taken.

Do customers need an app to see the ETA?

No. The tracking page is a plain link that opens in any browser. The customer gets a text when the stage changes and can check the page whenever they want.

What does it cost a solo plumber?

The Free plan covers 5 jobs a month with 20 texts, no credit card required. The Solo plan is $15 a month for 20 jobs when you outgrow it.

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