FixyFlow Blog https://fixyflow.com/blog Tips for service businesses on customer communication, SMS updates, and growing your repair shop. en-us Sun, 12 Apr 2026 15:48:42 GMT <![CDATA[Repair Shop Warranty Policy: What to Offer and How to Write It (Template)]]> https://fixyflow.com/blog/repair-shop-warranty-policy-template https://fixyflow.com/blog/repair-shop-warranty-policy-template Sat, 11 Apr 2026 00:00:00 GMT <![CDATA[Social Media Marketing for Repair Shops: What Actually Gets Customers]]> https://fixyflow.com/blog/repair-shop-social-media-marketing https://fixyflow.com/blog/repair-shop-social-media-marketing Sat, 04 Apr 2026 00:00:00 GMT <![CDATA[Customer Loyalty Programs for Repair Shops: Do They Work? (Honest Answer)]]> https://fixyflow.com/blog/customer-loyalty-program-repair-shop https://fixyflow.com/blog/customer-loyalty-program-repair-shop Sat, 28 Mar 2026 00:00:00 GMT <![CDATA[How to Design Repair Workflow Stages That Match Your Shop (Templates)]]> https://fixyflow.com/blog/repair-shop-workflow-stages https://fixyflow.com/blog/repair-shop-workflow-stages Sat, 21 Mar 2026 00:00:00 GMT <![CDATA[Bike Shop Customer Updates: End the 'Is My Bike Ready?' Phone Calls]]> https://fixyflow.com/blog/bicycle-repair-shop-customer-communication https://fixyflow.com/blog/bicycle-repair-shop-customer-communication Sat, 14 Mar 2026 00:00:00 GMT <![CDATA[Repair Shop Website Checklist: 9 Things Customers Look For Before They Visit]]> https://fixyflow.com/blog/repair-shop-website-checklist https://fixyflow.com/blog/repair-shop-website-checklist Sat, 07 Mar 2026 00:00:00 GMT <![CDATA[After the Repair: 5 Follow-Up Messages That Win Repeat Customers]]> https://fixyflow.com/blog/customer-follow-up-after-repair https://fixyflow.com/blog/customer-follow-up-after-repair Sat, 28 Feb 2026 00:00:00 GMT <![CDATA[Computer Repair Shop Management: A Complete Guide for Small Shops]]> https://fixyflow.com/blog/computer-repair-shop-management-guide https://fixyflow.com/blog/computer-repair-shop-management-guide Sat, 21 Feb 2026 00:00:00 GMT <![CDATA[7 Repair Shop Tasks You Should Automate Today]]> https://fixyflow.com/blog/small-business-automation-repair-shop https://fixyflow.com/blog/small-business-automation-repair-shop Sat, 14 Feb 2026 00:00:00 GMT <![CDATA[How to Handle Angry Customers at Your Repair Shop (Scripts Included)]]> https://fixyflow.com/blog/handle-angry-customers-repair-shop https://fixyflow.com/blog/handle-angry-customers-repair-shop Sat, 07 Feb 2026 00:00:00 GMT <![CDATA[Email vs SMS for Customer Updates: What Actually Gets Read?]]> https://fixyflow.com/blog/email-vs-sms-customer-updates https://fixyflow.com/blog/email-vs-sms-customer-updates Sat, 31 Jan 2026 00:00:00 GMT <![CDATA[Repair Shop Parts and Inventory: A Simple Tracking System That Works]]> https://fixyflow.com/blog/repair-shop-inventory-parts-management https://fixyflow.com/blog/repair-shop-inventory-parts-management Sat, 24 Jan 2026 00:00:00 GMT <![CDATA[Local SEO for Repair Shops: Get Found on Google Maps (2026 Guide)]]> https://fixyflow.com/blog/local-seo-repair-shop-google-business https://fixyflow.com/blog/local-seo-repair-shop-google-business Sat, 17 Jan 2026 00:00:00 GMT <![CDATA[Repair Shop Pricing Guide: How to Set Rates That Are Fair and Profitable]]> https://fixyflow.com/blog/repair-shop-pricing-guide https://fixyflow.com/blog/repair-shop-pricing-guide Sat, 10 Jan 2026 00:00:00 GMT <![CDATA[How to Start a Phone Repair Business in 2026 (Step-by-Step)]]> https://fixyflow.com/blog/how-to-start-phone-repair-business https://fixyflow.com/blog/how-to-start-phone-repair-business Sat, 03 Jan 2026 00:00:00 GMT <![CDATA[Repair Shop Intake Form: What to Collect and Why (Free Template)]]> https://fixyflow.com/blog/repair-shop-intake-form-template https://fixyflow.com/blog/repair-shop-intake-form-template Sat, 27 Dec 2025 00:00:00 GMT <![CDATA[How to Ask Customers for Reviews Without Being Awkward (Scripts + Timing)]]> https://fixyflow.com/blog/how-to-ask-customers-for-reviews-scripts https://fixyflow.com/blog/how-to-ask-customers-for-reviews-scripts Sat, 20 Dec 2025 00:00:00 GMT <![CDATA[Auto Repair Shop Customer Communication: From Drop-Off to Drive-Away]]> https://fixyflow.com/blog/auto-repair-shop-customer-communication https://fixyflow.com/blog/auto-repair-shop-customer-communication Sat, 13 Dec 2025 00:00:00 GMT <![CDATA[How to Write a Repair Shop Pickup Policy (Free Template)]]> https://fixyflow.com/blog/repair-shop-pickup-policy-template https://fixyflow.com/blog/repair-shop-pickup-policy-template Sat, 06 Dec 2025 00:00:00 GMT <![CDATA[WhatsApp vs SMS for Customer Updates: Which Should Your Repair Shop Use?]]> https://fixyflow.com/blog/whatsapp-vs-sms-customer-updates-repair-shop https://fixyflow.com/blog/whatsapp-vs-sms-customer-updates-repair-shop Sat, 29 Nov 2025 00:00:00 GMT <![CDATA[How to Set Up a Google Review Link for Your Repair Shop (2-Minute Guide)]]> https://fixyflow.com/blog/google-review-link-repair-shop-setup https://fixyflow.com/blog/google-review-link-repair-shop-setup Sat, 22 Nov 2025 00:00:00 GMT <![CDATA[How One Text Prevents a 1-Star Review: The Repair Shop Customer Experience Playbook]]> https://fixyflow.com/blog/repair-shop-customer-experience-prevent-bad-reviews https://fixyflow.com/blog/repair-shop-customer-experience-prevent-bad-reviews Sat, 15 Nov 2025 00:00:00 GMT <![CDATA[Tired of Overpaying for Repair Shop Software? 5 Simpler Alternatives (2026)]]> https://fixyflow.com/blog/repairshopr-repairdesk-alternatives-simpler-cheaper https://fixyflow.com/blog/repairshopr-repairdesk-alternatives-simpler-cheaper Sat, 08 Nov 2025 00:00:00 GMT <![CDATA[Reduce No-Shows and Forgotten Pickups: Automated Reminders for Repair Shops]]> https://fixyflow.com/blog/reduce-no-shows-forgotten-pickups-repair-shop https://fixyflow.com/blog/reduce-no-shows-forgotten-pickups-repair-shop Sat, 01 Nov 2025 00:00:00 GMT <![CDATA[Your Repair Shop Is Losing $5,000/Month to "Is It Ready?" Calls (Here's the Math)]]> https://fixyflow.com/blog/repair-shop-phone-calls-cost-calculator https://fixyflow.com/blog/repair-shop-phone-calls-cost-calculator Sat, 25 Oct 2025 00:00:00 GMT <![CDATA[Best Order Tracking Software for Tailor, Jewelry, and Watch Repair Shops (2026)]]> https://fixyflow.com/blog/order-tracking-software-tailor-jewelry-watch-repair https://fixyflow.com/blog/order-tracking-software-tailor-jewelry-watch-repair Sat, 18 Oct 2025 00:00:00 GMT <![CDATA[5 Ways Phone Repair Shops Waste Time (And How to Fix Each One)]]> https://fixyflow.com/blog/phone-repair-shop-efficiency https://fixyflow.com/blog/phone-repair-shop-efficiency Sat, 11 Oct 2025 00:00:00 GMT <![CDATA[10DLC Compliance: What Small Businesses Need to Know About Texting Customers in 2026]]> https://fixyflow.com/blog/10dlc-small-business-texting https://fixyflow.com/blog/10dlc-small-business-texting Sat, 04 Oct 2025 00:00:00 GMT <![CDATA[Your Repair Shop Is Losing Customers to Silence (Not Bad Work)]]> https://fixyflow.com/blog/bad-reviews-poor-communication https://fixyflow.com/blog/bad-reviews-poor-communication Sat, 27 Sep 2025 00:00:00 GMT <![CDATA[Best Customer Communication Tools for Small Service Businesses (2026)]]> https://fixyflow.com/blog/customer-communication-tools-comparison https://fixyflow.com/blog/customer-communication-tools-comparison Sat, 20 Sep 2025 00:00:00 GMT <![CDATA[12 SMS Templates for Repair Shops and Service Businesses]]> https://fixyflow.com/blog/sms-templates-service-businesses https://fixyflow.com/blog/sms-templates-service-businesses Sat, 13 Sep 2025 00:00:00 GMT <![CDATA[How to Stop "Is My Stuff Ready?" Calls With Automatic SMS Updates]]> https://fixyflow.com/blog/reduce-no-show-calls-sms-updates https://fixyflow.com/blog/reduce-no-show-calls-sms-updates Sat, 06 Sep 2025 00:00:00 GMT