Skip to main content
Live demo · Copy a message below ↓
SEO pageAll trades

What you wish your tech sent you, instead of “on my way 👍”.

How does it work?
Tamarack Heating & Cooling

Hi Priya! great news.

Annual furnace tune-up — Lennox SLP98V

Current status

Repair complete

Your job is complete!

When you pick up — how did we do?

Tamarack Heating & Cooling· Booked via FixyFlow

Progress

Step 5 of 5 · 100% complete

Service request

Apr 27 · 2:00 PM

Tech assigned

Apr 29 · 10:00 AM

On the way

Apr 30 · 10:00 AM

On site — diagnosing

Apr 30 · 11:30 AM

Repair completeNow

Apr 30 · 12:30 PM

Photos from your job

View all

Paid · $189.00

TA

Tamarack Heating & Cooling

Questions? Get in touch

Update History

Repair complete

Apr 30, 12:30 PM

Tune-up complete. Filter swapped. Recommended: monitor capacitor, replace next visit.

On site — diagnosing

Apr 30, 11:30 AM

Burners cleaned, blower belt looks good. Capacitor reading 38µF (rated 40).

On the way

Apr 30, 10:00 AM

Truck #3 en route. ETA 11:10am.

Tech assigned

Apr 29, 10:00 AM

Marcus is your tech today.

Service request

Apr 27, 2:00 PM

Annual furnace tune-up + filter swap.

Tamarack Heating & Cooling gets it as a text — they’ll reply on the same channel.

Updated just now

Send this message to your tech

Auto-generated
Text it now

Tip: paste it into your usual text thread with them — no app for them to download.

Used by independent service pros across Ontario · Early-access pricing locked in

Know someone with a furnace or fridge issue?

Text / iMessageWhatsApp
More ways to share
MessengerFacebookX / TwitterEmail

Wait — are YOU the tech?

Set this up for your customers in 2 minutes.

5 jobs/month free, forever. $15/mo when you grow past that. No app for them, no login for you.

Start free — no card required

Or — want us to demo this straight to your tech?

Drop your email and we’ll send them a personalised pitch with this exact tracker.

No spam. We use your email only to follow up about this request.

Quick questions

Does my tech need an app?

No. They text you the link, you tap it. No app to download, no login, ever — for either of you.

Is this free for me?

Yes. It’s your tech’s tool, not yours. They use it to keep you updated; you just open the links they send.

Can I actually get this from my own tech?

Yes — copy the pre-written message above and forward it to them. Most pros set it up in 2 minutes; the free tier covers their first 5 jobs/month.

For shop owners

“My shop has a live tracking page.
Why doesn’t yours?”

Give your customers the same experience you’re seeing right now. No app, no login — just a link.

Try FixyFlow free

Powered by FixyFlow

Why appliance and HVAC techs send a live status link

Service windows are where appliance and HVAC customer relationships go to die. The homeowner books off half a day, sits inside a four-hour window, and starts calling dispatch around hour two: where is the tech, is he still coming, should I keep waiting. During a heat wave it gets worse. HVAC operators describe days with well over a dozen missed calls while every tech is on a roof or in a crawlspace. One tech summed up the fix in a forum thread: a tool that just texted his customers automatically would be worth paying for on its own, with nothing else attached.

A status link replaces the window-watching. The customer sees the tech assigned, gets a text with a real ETA when the truck rolls, and can leave for the school run without fear of missing the visit. After the job, the same page holds what was found, what was done, and the paid receipt. The transparency compounds: a customer who watched the tune-up happen and read the tech's notes is far more likely to book the next seasonal visit.

What the demo above is showing

The demo above shows Tamarack Heating & Cooling running a furnace tune-up through five stages:

  1. 1

    Service request: the annual tune-up is booked and scoped.

  2. 2

    Tech assigned: Priya knows Marcus is her tech before he is anywhere near the driveway.

  3. 3

    On the way: the truck is rolling with a real ETA, sent automatically.

  4. 4

    On site — diagnosing: the tech logs findings as he works, down to the capacitor reading, so the customer sees the inspection happen.

  5. 5

    Repair complete: the work summary, the keep-an-eye-on-it recommendation, and the paid receipt all live on one page.

Appliance Repair / HVAC questions

Can customers see when the tech is actually on the way?

Yes. When you move the job to the on-the-way stage, the customer gets a text automatically and the page shows your ETA note. No more hour-two where-are-you calls into dispatch.

Can I record what I found on site?

Yes. Stage notes and photos go on the tracking page as you work. In the demo, the tech logged a capacitor reading and a recommendation to monitor it, which is exactly the kind of note that wins the next visit.

Does the page handle the invoice?

The tracking page shows the invoice and its payment status, and you can attach a payment link so the customer can pay from the same page they have been watching all day.

Is HVAC handled differently from appliance repair?

Stages are fully customizable, so the same setup covers furnace tune-ups, AC startups, fridge repairs, and anything else on your board.

More for techs