Log the repair job
Customer name, phone, what needs doing. 30 seconds. They get the tracking link immediately.
FREE FOREVER · 5 JOBS A MONTH · NO CARD
Your customers have a Domino’s tracker for a $12 pizza. Give them one for the $1,200 device on your bench.
FixyFlow is the free way to give every repair customer a live tracking page. You tap a stage; they get an automatic SMS and a live link. No app for them. No $49/mo tool for you. 5 jobs a month, free forever. Paid plans from $15 when you outgrow it.
Free foreverNo credit cardCancel any time
★★★★★
5/5 rating from Fix Auto franchise owners, solo phone repair shops, and luxury watch specialists.
Customer’s phone · no app needed
iPhone 14 screen repair
Updated live · Your Shop
ReceivedMon 9:42 AM
DiagnosingMon 10:18 AM
Parts in stockMon 11:04 AM
Repairing nowTue 2:31 PM
Ready for pickupTue 3:17 PM
Reply to shopGet directions
Works alongside — not instead of
Paper & Pen
Google Sheets
Jobber
RepairShopr
Housecall Pro
Why this exists
You’re not a call center. But your shop runs like one.
Your customer drops off a phone. Ninety minutes later she texts: “Any update?” Two hours later: “Hi! Just checking in.” End of day: “Is it ready???” You stop working. You answer. You start working. The phone rings again. That’s the job until 6pm.
5+
“Is it ready?” calls per day
9 hrs
Wasted per month on status calls
1 ★
Reviews caused by silence, not bad work
$0
What FixyFlow costs on 5 jobs a month
Case — beta tester, February
Six Google reviews in two weeks. Without even trying.
A phone repair shop owner signed up for the Free plan the week it launched. One bench. One stool. One landline that interrupted him every 47 minutes. He logged his next intake — a cracked iPhone 14 — and sent his first tracking link.
Elapsed time: 34 seconds. He typed the customer name, the phone number, “iPhone 14,” hit Received, and went back to the bench.
At 10:18 he tapped Diagnosing. At 11:04 he tapped Part in stock. At 2:31 Repairing. At 3:17 Ready. The customer never called. Her phone, in her purse, buzzed quietly four times with a link to a tracking page.
His words, after the first two weeks: “Customers used to call 3–4 times asking about their screen repair. Now they just check the link. I got 6 new Google reviews in the first two weeks without even trying.”
He’s still on the Free plan. He’ll upgrade when he crosses 5 jobs a month. Until then, it costs him $0.
Week 1
3
Status calls that week (down from ~25)
Month 1
+6
New Google reviews, unprompted
Cost
$0
Still on the Free plan. Less than 5 jobs/mo.
How it works1 2 3
Log the job. Tap the stage. Customer watches the rest.
No training. No onboarding call. No integration project. Your first customer gets a tracking link in under 2 minutes.
Tap to advance the stage
Received. Diagnosing. Repairing. Ready. Your stages, your words — up to 10. One tap sends SMS and updates the tracker.
Customer watches live
Photos, notes, ETA, invoice. They reply through the tracking page if they have a question. No app. No login.
The money behind the calls
How much is “is it ready?” costing you?
Slide to match your week. We’ll show you what the status-call tax costs per month — and how fast FixyFlow pays for itself (spoiler: Free stays free).
5jobs/day
$35/ hour
4min/call
Status-call tax today
$64
Per month in your time answering “is it ready?”
Net savings with FixyFlow Pro
$0
After the $79/mo Pro plan. Try Starter at $29 for an even faster payback.
Based on an industry-typical 25% of jobs generating a status check call. Your numbers may vary — this is a directional estimate, not a quote.
Free vs the $49/mo tool
Same job done. Very different bill.
If you’re a 1–5 person shop, the expensive tools were built for someone else. Here’s the same customer experience — for $0 or $15.
| What you need | Jobber / RepairShopr | FixyFlow Free or $15 Solo |
|---|---|---|
| Monthly price | $49–$149 / mo | $0 or $15 / mo |
| Live customer tracking page | Partial / paid add-on | Included on Free |
| Automatic SMS at every stage | Manual templates | One tap |
| Photo timeline for the customer | Internal only | Customer-visible |
| Estimate → one-tap approval | Separate invoicing | From the tracking page |
| Automatic Google review ask | Higher plans | Included on Free |
| Setup time | Onboarding call | Under 2 minutes |
| Annual contract | Often | None |
What shop owners say
Three operators who already stopped answering the phone.
★★★★★
“If this cuts my complaint calls in half, it’s worth every penny. The automatic SMS means I actually get to work on the car instead of explaining the car.”
JP
Jean-PierreFix Auto franchise owner→ Complaint calls cut in half, month 1
★★★★★
“If this works as advertised, it could give me back an hour a day — but only if my customers actually use the tracking link. Turns out they do. They love it.”
MR
MarcusSolo phone repair shop→ 1 hr/day back · 4.4 → 4.8 ★
★★★★★
“The tracking page idea is brilliant — my clients expect Domino’s-level transparency when their Patek is on my bench. This gave me a way to deliver it without hiring a front-desk person.”
EL
ElenaLuxury watch repair specialist→ Domino’s transparency without hiring
Pricing — less than $1 per job on most plans
Four plans. Every feature on every plan.
SMS, tracking page, two-way messaging, custom stages, photo attachments, payment link, internal notes, stale-job alerts, Google review asks. Plans differ only in job and SMS volume.
Free
$0USD / mo
5 jobs/mo · 20 SMS
- Side-hustle or first week
- All core features included
- No credit card, forever
Solo
$15USD / mo
20 jobs/mo · 80 SMS
- One-person shop
- Less than $1 per job
- All features included
Most shops
Starter
$29USD / mo
50 jobs/mo · 200 SMS
- Small shop finding rhythm
- Less than $0.58 per job
- All features included
Pro
$79USD / mo
200 jobs/mo · 1,000 SMS
- 2+ techs
- Less than $0.40 per job
- All features included
BusinessComing soon
$249USD / mo
Unlimited · 3,000 SMS
- Multi-location
- White-label tracking pages
- Priority support
Prices in USD. Cancel anytime. No contract. 30-day money-back guarantee on any plan.
Honest answers
Answered straight.
Is FixyFlow really free?+
Yes. The Free plan covers 5 jobs per month and 20 SMS, forever. No credit card, no expiry. Upgrade when you outgrow it.
What’s the catch with the free plan?+
No catch. You get all the core features. The paid plans just raise the job and SMS limits. If you’re small enough to live under 5 jobs a month, Free is yours.
Why not just text customers from my phone?+
You can. But when you’re elbow-deep in a repair and the phone rings, you either stop working or miss the call. FixyFlow sends updates automatically so you never have to choose. Plus you get a tracking page, timeline, and Google review asks — things a text can’t do.
Do my customers need to install an app?+
No. They get a simple link via SMS or email that opens in their browser. No downloads, no logins, no friction.
What happens when my trial ends?+
You drop to the Free plan (5 jobs, 20 SMS). All your data stays. Upgrade any time to unlock more.
How fast can I get set up?+
Most businesses are up and running in under 5 minutes. Create your account, log your first job, and your customer gets a tracking link immediately.
What if I need Jobber’s scheduling and invoicing?+
Keep using Jobber. FixyFlow just stops the “is it ready?” calls. It works alongside Jobber, RepairShopr, or a spreadsheet. See /plus/jobber for how we integrate.
Your next customer is wondering where their stuff is.
Get them a tracking page in 2 minutes. Free. No card.
Start the 14-day free trial. No credit card. Your first customer tracking link goes out in under 2 minutes. Your customers see the difference on day one.
Free foreverNo credit cardCancel any time30-day money-back on paid plans