FixyFlowGive every customer
Amazon-style tracking
Built for auto shops · plumbers · cleaners · repair shops
You text them a link. They watch the job live — photos, ETAs, one-tap approvals — and stop calling you to ask “is it ready?” No app. No login.
Same customer. Two universes.
This is what changes in your phone.
Tuesday 10:42 AM
Tuesday 3:18 PM
Tuesday 6:01 PM
“Terrible communication. Couldn’t tell me when my phone would be done. Won’t come back.”
Tuesday 10:15 AM · auto-sent
Wednesday 2:30 PM · auto-sent
“Loved being able to track the repair live. Felt like Amazon. 10/10 would recommend.”
The only thing you do differently? Tap the stage when you start the job. FixyFlow texts the link, sends the updates, and asks for the review.
Hey — I’m Lasse. I built FixyFlow after watching shop owners I know waste hours every week on “is it ready?” calls — then lose the customer to a 1-star review anyway.
If something feels off or you just want to chat about your shop, email me directly at lasse@fixyflow.com. No bot. Just me.
What your customer sees
One tracking page. Every trade.
Same product, branded for your shop. Scroll to see how it adapts to the way your trade actually works.
Phone repair shops
Screen replacements, board-level repair
One-tap estimate approval
Line items, total, customer approves before you start
Cleaning services
“On the way” alerts, recurring jobs, review asks
Plumbing
Tech-on-the-way ETAs, on-site photos
Photos from the job
Before/after, mid-job — snap and they see it
Automatic review ask
Happy customers routed to Google. Unhappy ones to you.
← swipe →
What you see
Run the shop in three taps.
All your jobs in one list. Click any to update the stage, send an estimate, or hit “Picked up” and trigger the thank-you + review ask.
Your active jobs, all in one list
Every job, every stage, every customer. Tap a card to advance the job — they get an SMS automatically.
One screen per job
Progress, customer messages, internal notes, and a one-click thank-you + Google review ask when you mark it complete.
Estimates the customer approves themselves
Add line items, send. Your customer approves from their tracking page — no phone tag.
The same dashboard works on your phone — these screens are just easier to show on a laptop.
How it works
Your day, in three taps.
Add a job. Advance the stage. Hit done. FixyFlow does the rest — SMS updates, tracking page, Google review ask.
Tap 1
Add the job
Customer name, phone, what they need. 30 seconds. Tracking link sent to them by SMS — automatically.
Tap 2
Advance the stage
One tap moves the job to the next stage. Customer gets the SMS instantly. You never type a status update.
Tap 3
Mark it done
Thank-you message and Google review ask go out automatically. Most reviews land within 24 hours.
Also included
A few things you don’t see in the screenshots
Quietly running in the background so you don’t have to think about them.
Stale-job alerts
If you haven’t moved a job in a while, we flag it and email you. Customers who pass their ETA get an automatic “running a bit late” SMS — no awkward silence.
Stages match your workflow
Repair shop, mobile tech, cleaner — set up the stages that match how you actually work. “Booked → In Progress → Wrapping Up → Done” or whatever you call them.
Replies hit your inbox
When a customer texts back or replies on their tracking page (“can you also do the back seats?”), it shows up in your dashboard inbox — not a missed call you find Monday.
Pricing
Start free. Upgrade when you need to.
SMS included on every plan. No per-text surprises.
Free
$0
/month
Try it forever — no credit card
- 5 jobs / month
- 20 SMS / month included
- All core features, tracking pages, review asks
Solo
$15
/month
For one-person shops
- 20 jobs / month
- 80 SMS / month included
- Photos, payment links, two-way messaging
- Estimates with one-tap customer approval
Starter
$29
/month
For growing shops
- 50 jobs / month
- 200 SMS / month included
- Everything in Solo
No credit card required. Cancel anytime. SMS included on every plan — no per-text surprises.
See all plans (including team & multi-location)Already use Jobber, Housecall Pro, or a spreadsheet?
FixyFlow handles the one thing they don’t — keeping your customers updated automatically. Keep your existing tools for scheduling, invoicing, and inventory. FixyFlow just stops the status calls.
From the blog
View all postsHow to Stop "Is My Stuff Ready?" Calls With Automatic SMS Updates
Repair shops lose 9+ hours per month answering status calls. Learn how automatic SMS updates eliminate interruptions and keep customers informed.
Read moreBad Reviews from Poor Communication: The Hidden 3-Star Trap (and the Fix)
Customers don't leave 3-star reviews because your work was bad — they leave them because you went silent for two days. The communication patterns that turn 3-stars into 5-stars.
Read more5 Ways Phone Repair Shops Waste Time (And How to Fix Each One)
Phone repair shops lose 1-2 hours daily on manual communication. Here are the 5 biggest time wasters and practical fixes for each.
Read moreFree tools for service businesses
Built for handymen, mechanics, HVAC techs, cleaners - owner-operator scale, not enterprise.
No-Show Cost Calculator
What missed appointments cost you every month
Review Request Text Generator
Copy-paste SMS that gets you more Google reviews
True Hourly Rate Calculator
What you actually need to charge per hour
Profit Killer Calculator
What “is it ready?” calls cost your shop
Review Autopsy
Diagnose which 1-star reviews were caused by bad comms
Browse all free tools
Every calculator + generator in one place