Your customers shouldn't have to call
about their car
FixyFlow gives every customer a live tracking page for their vehicle repair. Oil changes, brake jobs, engine work — they track it all from home instead of sitting in your waiting room.
No credit card. No tech skills. Your first customer gets a tracking link in under 2 minutes.
3-5
calls per day asking about repairs
Hours
customers sitting in waiting rooms checking phones
0
status calls with FixyFlow
How it works
How auto repair shops set up automatic updates
Log the vehicle + issue
Enter the customer, their vehicle, and what needs doing. Takes 30 seconds. They get a tracking link right away via SMS.
Tap when moving to next stage
One tap moves the job from Diagnosing to Parts Ordered to Repairing. Add an optional note like "found worn rotors too." Customer is notified automatically.
Customer tracks from home
Instead of calling or sitting in your lobby, customers check their tracking page from anywhere. No app install — just a link in their texts.
Features
Everything your auto repair shop needs
ETA Tracking
Set an estimated ready time when you log the job. Customers see it on their tracking page. If you run late, FixyFlow sends a courtesy "running a bit late" message automatically.
Google Review Asks
When the vehicle is picked up, automatically ask for a Google review. More reviews means more customers finding your shop online.
Parts Ordering Status
Waiting on parts is the #1 source of customer anxiety. Keep them informed with a dedicated "Parts Ordered" stage so they know you haven't forgotten about them.
Custom Repair Stages
Set up stages that match your shop: Checked In, Diagnosing, Parts Ordered, Repairing, Quality Check, Ready for Pickup. Customers see exactly where their car is.
Automatic status updates vs. manual phone calls
Without FixyFlow
- 3-5 "is my car ready?" calls per day
- Customers sitting in your waiting room all day
- Whiteboards and memory for tracking jobs
- Texting updates from your personal phone
- Customers anxious when waiting on parts
- No Google reviews unless you ask in person
With FixyFlow
- Zero status calls — customers check their link
- Customers track from home, come when it's ready
- Every job tracked with a timeline and stages
- Professional SMS from your business name
- Parts status visible — no anxious follow-ups
- Google review ask built into every pickup
“We used to get 3-4 calls a day from customers asking if their car was ready. Now they just check the link. Set it up in 5 minutes — my first customer got a tracking link that same day.”
Auto mechanic shop owner — Beta tester