Add the job
Customer name, phone, service, starting stage. ~30 seconds. Same info you typed into Housecall Pro.
For trade shops running on Housecall Pro
Housecall Pro gets the truck there. FixyFlow tells the customer when.
FixyFlow bolts onto your Housecall Pro setup and handles the part customers actually see: automatic “on the way,” “arrived,” “in progress,” “complete” SMS with a live tracking page — plus your tech’s notes and photos. No app for the homeowner. Free forever on 5 jobs a month. $15 when you outgrow it. Works alongside Housecall Pro.
Free foreverNo credit cardCancel any time
★★★★★
5/5 rating from Fix Auto franchise owners, solo phone repair shops, and luxury watch specialists.
Kim’s phone · no app needed
Furnace service call
Updated live · Delta HVAC
BookedMon 8:02 AM
Tech assigned — DanMon 9:10 AM
On the wayMon 9:48 AM
Arrived · in progressMon 10:12 AM
CompleteMon 11:41 AM
Reply to DanPay $642
Works alongside — not instead of
Housecall Pro
Jobber
Service Fusion
ServiceTitan
Paper & Pen
The problem Housecall Pro doesn’t fully solve
“When are you getting here?” — the text your dispatcher answers 40 times a day.
Housecall Pro has SMS features. They’re fine. They’re not what customers in 2026 expect. Customers expect the DoorDash tracker. FixyFlow gives them that — and nobody on your team has to type another “about 20 minutes.”
40+
“When will you get here?” texts per day on a 4-truck shop
9 hrs
Per month recovered from status interruptions
1 ★
Reviews caused by silence, not bad work
0
Status calls after 7 days of FixyFlow (per pilot)
Case — a Thursday furnace call
The day Delta HVAC stopped typing “about 20 minutes.”
Dan dispatches three trucks and one apprentice out of a shop in the suburbs. Housecall Pro runs the schedule and the invoicing. Dan runs the text messages. Every morning, every afternoon, every evening. “ETA?” “Running late?” “Did he arrive?” “How much longer?”
On a Thursday in February, a homeowner named Kim booked a furnace service. Dan added her job to FixyFlow while the Housecall Pro dispatch auto-assigned his tech. Kim got an SMS with a live tracking link. She tapped it and saw: Booked → Tech Assigned (Dan, with a photo) → On the way, ETA 22 min.
Her phone buzzed four more times that day — once when he left the previous job, once when he pulled onto her street, once when he started the repair, once when the invoice was ready. She never texted Dan. Dan fielded zero “where is he” texts the entire route.
By end of week Delta HVAC had cut its dispatcher’s inbound text volume by 70%. The Google review ask fired automatically on each complete. Three new 5-stars that week, where last week’s total was zero.
FixyFlow didn’t replace Housecall Pro. Housecall Pro still dispatches the truck. FixyFlow hosts the customer.
Dispatcher texts
−70%
Inbound status texts, week 1
New reviews
+3
5-stars that week (from 0)
Cost
$79/mo
Pro plan, covers 4-truck volume
How it works alongside Housecall Pro1 2 3
Dispatch in Housecall Pro. Track in FixyFlow. Customer sees it live.
No API project. You keep Housecall Pro for scheduling, dispatch, estimates, invoicing, and payments. You mirror the customer-facing job in FixyFlow in 30 seconds.
Tap to advance stages
Booked → Tech Assigned → On the Way → Arrived → In Progress → Complete. One tap sends SMS + live tracker updates.
Customer watches live
Tracker page in their browser — no app. Replies route back to your FixyFlow inbox. Review ask on complete.
Cost-of-waiting calculator
How much is the status interruption costing your dispatcher?
Slide the numbers to match your week. We’ll show you what the ETA-text tax costs you per month.
12jobs/day
$35/ hour
4min/call
Status-call tax today
$154
Per month in dispatcher time answering “when will he be here?”
Net savings with FixyFlow Pro
$75
After the $79/mo Pro plan. Payback in ~15 days.
Based on an industry-typical 25% of jobs generating a status check call. Your numbers may vary — this is a directional estimate, not a quote.
Why not just use Housecall Pro alone?
Housecall Pro dispatches the truck. FixyFlow hosts the customer.
Housecall Pro’s job is to get the tech to the door. FixyFlow’s job is to make sure the customer is calm, informed, and leaving you a 5-star review when the tech leaves.
| What you need | Housecall Pro alone | Housecall Pro + FixyFlow |
|---|---|---|
| Scheduling, dispatch, estimates, invoicing, payments | Yes | Still Housecall Pro |
| Live Amazon-style tracking page (no app) | No | Yes |
| One-tap SMS at each custom stage | ETA text on book | Every stage you define |
| Two-way replies threaded per job | Single inbox | Per-job thread |
| Automatic Google review ask | Higher plans only | Included every plan |
| Stale-job alerts | No | Daily digest |
| Tech photo notes shown to customer | Internal only | Customer-visible |
| Setup time | Hours of config | Under 2 minutes |
Housecall Pro is a registered trademark of Codefied Inc. FixyFlow is not affiliated with, endorsed by, or sponsored by Housecall Pro.
What shop owners say
Three operators who already stopped answering the phone.
★★★★★
“If this cuts my complaint calls in half, it’s worth every penny. The automatic SMS means I actually get to work on the car instead of explaining the car.”
JP
Jean-PierreFix Auto franchise owner→ Complaint calls cut in half, month 1
★★★★★
“If this works as advertised, it could give me back an hour a day — but only if my customers actually use the tracking link. Turns out they do. They love it.”
MR
MarcusSolo phone repair shop→ 1 hr/day back · 4.4 → 4.8 ★
★★★★★
“The tracking page idea is brilliant — my clients expect Amazon-level transparency when their Patek is on my bench. This gave me a way to deliver it without hiring a front-desk person.”
EL
ElenaLuxury watch repair specialist→ Amazon-level transparency without hiring
Pricing — less than $1 per job on most plans
Four plans. Every feature on every plan.
SMS, tracking page, two-way messaging, custom stages, photo attachments, payment link, internal notes, stale-job alerts, Google review asks. Plans differ only in job and SMS volume.
Free
$0USD / mo
5 jobs/mo · 20 SMS
- Side-hustle or first week
- All core features included
- No credit card, forever
Solo
$15USD / mo
20 jobs/mo · 80 SMS
- One-person shop
- Less than $1 per job
- All features included
Most shops
Starter
$29USD / mo
50 jobs/mo · 200 SMS
- Small shop finding rhythm
- Less than $0.58 per job
- All features included
Pro
$79USD / mo
200 jobs/mo · 1,000 SMS
- 2+ techs
- Less than $0.40 per job
- All features included
BusinessComing soon
$249USD / mo
Unlimited · 3,000 SMS
- Multi-location
- White-label tracking pages
- Priority support
Prices in USD. Cancel anytime. No contract. 30-day money-back guarantee on any plan.
Questions Housecall Pro users ask us
Answered straight.
Does FixyFlow replace Housecall Pro?+
No. Keep Housecall Pro for dispatch, estimates, invoicing, payments. FixyFlow only handles the customer-facing comms layer.
Technical integration?+
Not today. Run FixyFlow in parallel. 30 seconds to mirror a job. Zapier on the roadmap.
App for customers?+
No. SMS link, tracker opens in browser. That’s it.
What about dispatch and route optimization?+
Stays in Housecall Pro. FixyFlow is only the customer-facing layer.
Cost?+
From $15/month. Pro at $79 is ~40¢ per job tracked.
Setup time?+
Under 2 minutes to your first live tracking link.
Contract?+
None. Month-to-month. 30-day refund.
Housecall Pro dispatches the tech.
FixyFlow calms the customer.
Start the 14-day free trial. No credit card. Your first customer tracking link goes out in under 2 minutes. Your customers see the difference on day one.
Free foreverNo credit cardCancel any time30-day money-back on paid plans