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FOR 1–5 PERSON SERVICE BUSINESSES
Housecall Pro is the Cadillac. You’re a solo contractor. You need the Honda Civic.
Housecall Pro is a fantastic full-service FSM platform — if you’re running 5, 10, 20 technicians with scheduling, dispatch, invoicing, and marketing all humming. If you’re a one-truck operation or a family shop, you’re paying for a fleet you don’t have. FixyFlow is the customer-communication piece, without the rest. Free on 5 jobs a month. $19 when you outgrow it.
Free foreverNo credit cardCancel any time
★★★★★
5/5 rating from Fix Auto franchise owners, solo phone repair shops, and luxury watch specialists.
Customer’s phone · no app needed
Dishwasher repair · 417 Pine St
Updated live · Your Shop
BookedMon 8:14 AM
ConfirmedMon 8:16 AM
On the wayTue 9:42 AM
In progressTue 10:05 AM
CompletedTue 11:18 AM
Reply to shopPay $265
Works alongside — not instead of
Housecall Pro
Jobber
ServiceTitan
FieldEdge
Paper & Pen
The honest answer
Housecall Pro is excellent. For a bigger shop.
Housecall Pro is a full field service management platform — dispatch, invoicing, marketing automation, QuickBooks, the works. If you’ve got a fleet, you probably want it. If you’re one truck, two people, or a family shop, you’re paying to run features you don’t need. Keep reading.
FSM
Housecall Pro is a full field-service platform
$0
FixyFlow Free — 5 jobs/mo
$19
FixyFlow Starter — 50 jobs/mo
2 min
To your first tracking link
The 1–5 person shop
The feature you use 40 times a day.
If you’re a one-truck operation, what’s the one feature of Housecall Pro you touch constantly?
You tap “On my way.” You mark a job complete. You ask for a review. You text a customer back. That’s it.
The other 80% — the dispatch board, the marketing sequences, the employee permissions, the QuickBooks sync — you don’t need. Not at your scale.
FixyFlow does exactly the customer-facing part: live ETA tracking, one-tap stage updates, automatic review asks, two-way SMS. Free on 5 jobs/mo. $19 on 50. No fleet features, no onboarding call.
Housecall Pro
Paid
Full FSM, higher price point
FixyFlow Starter
$19/mo
50 jobs, 200 SMS, all features
Your savings
Simpler
Just the customer-facing layer
How to try it1 2 3
Run FixyFlow on 5 jobs before you decide anything.
You don’t have to cancel anything. Try FixyFlow on a handful of jobs for a week — see what your customers say.
Log your next 5 jobs
Customer name, phone, service. Hit Booked. They get a tracking link immediately.
Ask your customers
After a week, ask the 5 customers who got the FixyFlow link vs. your usual flow. If they prefer it, you already know what to do.
The cost of “where are you?” texts
Your time lost to status texts?
Slide to match your shop. This cost is independent of which tool you use — only FixyFlow’s tracking page actually stops the texts, on a free tier.
5jobs/day
$35/ hour
4min/call
Status-call tax today
$64
Per month answering “where are you?”
Net savings with FixyFlow Pro
$0
After the $79/mo Pro plan. Try Starter at $29 for an even faster payback.
Based on an industry-typical 25% of jobs generating a status check call. Your numbers may vary — this is a directional estimate, not a quote.
Side-by-side — scope and fit
Housecall Pro vs FixyFlow — what each is for.
Both tools have tracking, ETAs, and review asks — we’re not pretending otherwise. The real difference is scope, price point, and who it’s built for.
| What you need | Housecall Pro | FixyFlow |
|---|---|---|
| Pricing | Paid plans only | $0 Free or $19 Starter |
| Free forever tier | Trial only | Yes — 5 jobs/mo |
| Setup time | Onboarding common | Under 2 minutes |
| Live customer tracking page | Included | Included |
| On-my-way / ETA | Included | Included |
| Automatic Google review ask | Included | Included |
| Built for 1–5 person shops | Scales up from there | Core audience |
| Focus | Full FSM platform | Customer communication only |
| Dispatch / scheduling board | Full board | No |
| Estimates, invoices, payments | Full suite | Estimate approval only |
| Marketing automation | Yes | No |
| QuickBooks sync | Yes | No |
Housecall Pro is a trademark of its respective owner. FixyFlow is not affiliated with, endorsed by, or sponsored by Housecall Pro.
What shop owners say
Three operators who already stopped answering the phone.
★★★★★
“If this cuts my complaint calls in half, it’s worth every penny. The automatic SMS means I actually get to work on the car instead of explaining the car.”
JP
Jean-PierreFix Auto franchise owner→ Complaint calls cut in half, month 1
★★★★★
“If this works as advertised, it could give me back an hour a day — but only if my customers actually use the tracking link. Turns out they do. They love it.”
MR
MarcusSolo phone repair shop→ 1 hr/day back · 4.4 → 4.8 ★
★★★★★
“The tracking page idea is brilliant — my clients expect Amazon-level transparency when their Patek is on my bench. This gave me a way to deliver it without hiring a front-desk person.”
EL
ElenaLuxury watch repair specialist→ Amazon-level transparency without hiring
Pricing — less than $1 per job on most plans
Four plans. Every feature on every plan.
SMS, tracking page, two-way messaging, custom stages, photo attachments, payment link, internal notes, stale-job alerts, Google review asks. Plans differ only in job and SMS volume.
Free
$0USD / mo
5 jobs/mo · 20 SMS
- Side-hustle or first week
- All core features included
- No credit card, forever
Most shops
Starter
$19USD / mo
50 jobs/mo · 200 SMS
- One-person shop
- Less than $0.40 per job
- All features included
Pro
$29USD / mo
200 jobs/mo · 1,000 SMS
- 2+ techs
- Less than $0.15 per job
- All features included
BusinessComing soon
$249USD / mo
Unlimited · 3,000 SMS
- Multi-location
- White-label tracking pages
- Priority support
Prices in USD. Cancel anytime. No contract. 30-day money-back guarantee on any plan.
Honest answers — about you, us, and Housecall Pro
Answered straight.
Doesn’t Housecall Pro already have customer tracking?+
Yes. Housecall Pro has an on-my-way feature, ETA, and review asks. We’re not claiming otherwise. The difference is FixyFlow is scoped exclusively to customer communication — no dispatch, no invoicing suite, no marketing automation — which makes it simpler, cheaper, and faster to set up for small shops.
When is Housecall Pro the right choice?+
When you’re running a team with a dispatch board, invoicing a lot of customers, needing employee permissions, or syncing to QuickBooks. At fleet scale, Housecall Pro’s price is easy to justify.
When is FixyFlow the right choice?+
Solo contractor, 2–5 person shop, family business, or a side-hustle trade where the main pain is “is it ready / where are you?” and the full FSM feature set is overkill.
Is FixyFlow really free?+
Free forever on 5 jobs/mo and 20 SMS. No credit card, no expiry.
Can I run them side-by-side?+
Yes. Use Housecall Pro for dispatch and invoicing, use FixyFlow for the customer tracking page on jobs where you want that experience. Nothing conflicts.
Can I export my data?+
Full CSV export, any time. No lock-in.
What about white-label branding?+
On the Business plan ($249/mo).
Housecall Pro or FixyFlow is a scope question.
Running a fleet? Use Housecall Pro. One truck, a few jobs a week? Try FixyFlow Free.
Start the 14-day free trial. No credit card. Your first customer tracking link goes out in under 2 minutes. Your customers see the difference on day one.
Free foreverNo credit cardCancel any time30-day money-back on paid plans