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Guides, tips, and answers for getting the most out of FixyFlow.
Getting Started
Set up your account and get running
2 articles
Jobs
Create, manage, and track jobs
5 articles
Notifications
SMS, email, and the tracking page
2 articles
Quick answers
▶Does the customer get an SMS when I create a job?
No. SMS is only sent when you move a job to the next stage. This gives you time to inspect and assess first.
▶Can I customize the stages?
Yes — go to Settings → Workflow Stages. You can rename, reorder, add, and delete stages. You can also add contextual messages that appear on the tracking page.
▶What happens when I hit my SMS limit?
Status updates will stop sending via SMS (email still works). Upgrade your plan for more SMS. Check usage in Settings → Billing.
▶Can I remove the FixyFlow branding?
Yes — the Business plan ($79/month) removes the "Powered by FixyFlow" badge from the tracking page.
▶How do I cancel my subscription?
Go to Settings → Billing & Plan → Manage Subscription. You can cancel anytime — your account reverts to the Free plan at the end of the billing period.
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