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Review request texts that actually work

Pick your trade and tone. Get three copy-paste SMS variants tuned for your customers - not a generic template you could find on any blog.

Your tradeJob typeCustomer first nameYour business name

Your Google review link (optional)

Find it in your Google Business Profile “Ask for reviews.”

Tone

Warm + specific — best for trust-heavy trades

Channel

Include emojiOff by default on SMS — emoji force UCS-2 encoding and double your carrier cost per message.

Your review link is empty - the templates below include a placeholder. Grab your real link from Google Business Profile first so customers actually land on the review page.

Warm & specific

Repeat or recurring customers (cleaning, pool, pest, landscaping)

Send via SMS

Hi Sarah! Hope the drywall repair is still looking/working great. If you have a sec, a quick Google review would mean the world to us: [paste your Google review link]

Looks like this on your customer's phone

166 characters

Conversational

Local / Georgian Bay / cottage-country customers

Send via SMS

Hey Sarah — thanks again for the drywall repair. Quick Google review? Even one sentence. It honestly helps: [paste your Google review link]

Looks like this on your customer's phone

139 characters

Gratitude-forward

Jobs that went especially well — don't waste the moment

Send via SMS

Sarah — thank you again for the drywall repair. If you have 30 seconds, a Google review would mean a lot to us: [paste your Google review link]

Looks like this on your customer's phone

143 characters

Next: if you're missing 3+ jobs a week to no-shows, those are reviews you'll never get. See what no-shows cost you →

Best send time

1-3 pm the day after service — phones are checked but work isn't crushing them.

3-day follow-up

Hey Sarah — last nudge, promise. If the drywall repair held up, a one-line Google review would really help us out: [paste your Google review link]. If not, just reply here and we'll make it right.

Email yourself the full pack

All three variants, the 3-day reminder, and the best-send-time guide. So you have it in your inbox the next time you forget to ask.

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Common questions

What's the best time to send a review request text?+

1-4 hours after job completion, while the experience is fresh. Same-day requests pull about 3x more replies than next-day requests.

Should I include the Google review link in the SMS?+

Yes. Use the short share link from your Google Business Profile. Every extra tap loses about 30% of replies, so the link should land them on the review page directly.

Is asking for reviews via SMS allowed under TCPA / 10DLC?+

Transactional follow-ups to existing customers are generally allowed if you have a prior business relationship and a clear opt-out. Avoid sending review requests to cold contacts.

How many review requests will turn into actual reviews?+

Service businesses sending personalized SMS see roughly 15-30% conversion. Generic 'please leave a review' templates land at 3-5%. Trade-specific copy with the customer's name beats generic every time.

Can I change the tone of the message?+

Yes - pick from professional, casual, or grateful. The generator returns three variants per run so you can test what your customer base responds to.

Stop remembering. Let FixyFlow send these automatically.

Mark a job complete FixyFlow texts the customer your review link at the right time. One review per happy customer. On autopilot.

Free plan available. Paid plans from $15/month.