Jobber Two-Way Texting Costs $199/mo: The 2026 Price Ladder
Last updated: 2026-08-03 · Jobber pricing pulled directly from getjobber.com/pricing.
If you want two-way text messaging in Jobber, you need the Grow plan. That is $199/mo billed month to month, $169/mo on a one-year commitment, or $149/mo billed annually. Jobber Core, the plan most one-person shops actually sign up for, is $49/mo (or $29 billed annually) and does not include it. So the honest answer to "what does texting cost in Jobber" is an extra $150/mo on top of Core, about $1,800 a year. That is the whole article in four sentences. The rest is the ladder, why the jump is that big, and what to do about it.
The 2026 Jobber price ladder
Jobber publishes its pricing, which is more than most of this category does. Here is the full lineup as listed in 2026:
| Plan | Month to month | 1-year commitment | Billed annually | Users included | Two-way texting |
|---|---|---|---|---|---|
| Core | $49/mo | $39/mo | $29/mo | 1 | No |
| Connect | $139/mo | $119/mo | $99/mo | 1 (5-user option) | No |
| Grow | $199/mo | $169/mo | $149/mo | 1 (10-user option) | Yes |
| Plus | $499/mo | $439/mo | $399/mo | 5 (up to 15) | Yes |
Read that Core column again. A solo appliance repair tech in Collingwood pays $49/mo for scheduling, quoting and invoicing. To add the ability to have a text conversation with the customer, that same tech moves to $199/mo. The price of the software quadruples for a feature that most people assume is table stakes in 2026.
To be precise about what is and is not behind the paywall: automated one-way notifications, the appointment reminder and the "on my way" style message, sit lower in the lineup. The thing gated to Grow is the conversation, where the client texts back and you manage that thread inside Jobber instead of on your own handset. Jobber also notes two-way texting is available in the United States, Canada and the UK only.
Why the jump is $150 and not $15
Grow is not a texting plan. Texting is one line item in a bundle that also includes the marketing suite, automated quote follow-ups, job costing and the wider automation builder. Jobber priced the tier around the businesses that use all of it, typically 5 to 10 crews with someone in an office chair managing the funnel.
That is a reasonable way to build a price list. It is just a bad deal if you are one person in a van who wants customers to stop calling to ask whether the part came in. You are buying a marketing suite to get a text box.
The scenario used throughout this post: a 2-person service business doing 200 completed jobs a month. Phone repair counter, mobile detailer, small HVAC shop, appliance repair, landscaping crew. This is the size where the Core-to-Grow decision actually bites, because the texting problem is real but the marketing suite is not.
What is not counted: payment processing fees, which run roughly 3% on card transactions wherever you process them, and your own time learning the tool. Both are real, neither is specific to this comparison.
Three ways to get customer texting without paying $199
1. Stay on Core and text from your own phone
This is what most one-truck operators do, and for the first year it works. It stops working for two reasons.
The first is continuity. The thread lives on one handset. When you hire your first tech, or you are on a roof and your partner is fielding calls, nobody can see what was promised to whom. The customer who was told "Tuesday morning" has that in writing on a phone that is in someone's pocket.
The second is compliance, and it arrives quietly. The moment you are sending templated or bulk messages from a business, you are into 10DLC registration in the US, and in Canada you are under CASL, which is stricter than most operators realise: express consent records, an identified sender, and a working unsubscribe on every message. A personal number is free right up until it is a problem.
2. Stay on Core and add a dedicated communication tool
Keep Jobber for what it is genuinely good at, crew dispatch and inventory and the accounting sync, and bolt the customer-facing texting onto it. The full landscape of options is in our customer communication tools comparison, which covers six platforms including Podium and Weave at the higher end.
Running the numbers on our 200-job scenario:
| Setup | Monthly | 12-month cost | Cost per job |
|---|---|---|---|
| Jobber Grow (month to month) | $199 | $2,388 | ~$1.00 |
| Jobber Grow (billed annually) | $149 | $1,788 | ~$0.75 |
| Jobber Core + FixyFlow Pro (month to month) | $78 | $936 | ~$0.39 |
| Jobber Core + FixyFlow Pro (both annual) | $58 | $696 | ~$0.29 |
At month-to-month rates that is a $1,452 a year difference for the same outcome from the customer's point of view. They get a text. They know where the job is. They stop calling.
3. Upgrade to Grow, because you will use the rest of it
This is a real answer and it deserves saying plainly. If you are running paid lead generation, chasing quotes that go cold, and you want the automation builder wired into your follow-up, Grow is priced fairly for that. The $199 is not a rip-off. It is simply aimed at a business two or three sizes up from a solo operator.
What FixyFlow does and does not do
Disclosure: FixyFlow is my product, so read this section with the appropriate scepticism, and check the pricing page against what I claim here.
FixyFlow covers the customer-facing communication layer and nothing else. Every job gets a tracking page the customer opens from an SMS, with no app and no login. As the job moves through your stages, the status text sends automatically. The customer can see photos, approve an estimate with one tap, and reply to you from that page. After pickup, the review ask goes out.
It also does more of the transactional side than people expect: estimates with line items that the customer approves with one tap, invoices with a payment link out to Stripe, Square or PayPal, job scheduling, and recurring patterns covering weekly, biweekly, monthly, quarterly, seasonal and annual work.
What it does not do: no dispatching or route optimisation across a crew, no inventory, no payroll, no QuickBooks GL sync, and it is not a payment processor itself (the invoice links out to yours). That is not a roadmap tease, it is the design. If dispatch and inventory are your bottleneck, you need Jobber, and Core at $49 is the cheapest way to have it.
Pricing is Free ($0 for 5 jobs and 20 SMS a month), Starter ($19 for 50 jobs and 200 SMS), Pro ($29 for 200 jobs and 1,000 SMS, up to 5 techs) and Business ($249, unlimited jobs and multi-location). The Free tier is genuinely free rather than a trial that expires into a wall, which matters if you want to test the workflow on next week's jobs before committing.
The decision, stated plainly
- Under 5 crews, texting is the only thing missing: stay on Jobber Core, add a dedicated tool. You keep roughly $1,400 a year.
- 5+ crews, running paid leads, quotes going cold: Grow is fairly priced for you. Take the annual rate at $149 and stop reading comparison posts.
- One person, under 50 jobs a month, no employees yet: you may not need Jobber at all yet. Google Calendar and a free tier will carry you further than most software vendors will admit.
If you want the wider context on what these platforms actually cost once add-ons and seats are counted, we ranked 11 service business CRMs by 12-month total cost of ownership, Jobber and Housecall Pro and ServiceTitan included. And if the tool you are comparing against is Workiz rather than Jobber, that comparison is here.
One last note on honesty: Jobber is a good product and the Core plan at $49 is decent value for a one-person trade business. The criticism in this post is narrow and specific. It is about one feature sitting three tiers up from where a small operator can reach it, not about the software as a whole.