FixyFlow FAQ
Straight answers to the questions service operators ask before signing up. Looking for setup guides instead? Visit the Help Center.
Is FixyFlow right for me?
Does FixyFlow work for my trade?
FixyFlow fits service businesses with a defined intake-to-completion workflow: repair shops, cleaners, plumbers, HVAC, auto repair and detailing are the main ones.
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How is FixyFlow different from a CRM?
A CRM tracks leads and sales pipelines. FixyFlow tracks the work after someone is already a customer: job status, SMS updates, and customer-facing tracking pages.
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Does FixyFlow have a public API or Zapier integration?
Not at the moment. FixyFlow is intentionally a focused tool, not a platform. If you have a strong use case for connecting it to other systems, ask the founder.
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Setup & onboarding
How long does FixyFlow setup take?
Under 5 minutes. Sign up, fill in your business name and phone, pick a workflow template, and create your first job.
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Can I import my existing customer list?
Yes. The dashboard includes a CSV import for past jobs and customers, so you can bring history with you when you switch from spreadsheets or another tool.
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Plans & limits
What countries does FixyFlow support?
FixyFlow is built in Canada and serves Canada and the United States. SMS works across the +1 North American Numbering Plan; email and tracking pages work anywhere.
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What's the difference between the Starter and Pro plans?
Starter ($19/mo) gives you 50 jobs and 200 SMS per month, built for one-person shops. Pro ($29/mo) bumps that to 200 jobs and 1,000 SMS, for shops with steady weekly volume.
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