What's the difference between the Starter and Pro plans?
Starter ($19/mo) gives you 50 jobs and 200 SMS per month, built for one-person shops. Pro ($29/mo) bumps that to 200 jobs and 1,000 SMS, for shops with steady weekly volume.
Both plans include the full feature set: tracking pages, SMS updates, custom stages, photo attachments, Google review asks, two-way messaging, and stale-job alerts. There is no feature gating between them; the only differences are monthly limits and price:
- Starter, $19/mo: 50 jobs and 200 SMS. Per-job cost works out to about $0.38. Best for solo mobile techs and side hustles.
- Pro, $29/mo: 200 jobs and 1,000 SMS. Per-job cost drops to about $0.15. Best for busy multi-tech shops with consistent weekly volume.
How to pick using your actual weekly volume
The math is simple: count the jobs you complete in a normal week and multiply by four. Up to about 12 jobs per week fits Starter's 50-job ceiling. Anything above that belongs on Pro. A mobile detailer doing 3 cars a week sits comfortably on Starter year-round; a multi-tech shop running 12+ service calls a week would hit Starter's ceiling and should start on Pro.
Notice the SMS allowances scale at 4-to-5 SMS per job on both plans (200/50 and 1,000/200). A typical job sends 3 to 5 texts depending on how many stages you use, so the job limit and the SMS limit tend to run out around the same time. If you run an unusually chatty workflow with 6+ stages, the SMS limit is the one to watch.
What happens at the edges
If you're not sure, start on Starter. Upgrading to Pro is one click and the change applies immediately, so the worst case of guessing low is a mid-month upgrade, not lost messages. Below Starter there's also the Free plan (5 jobs and 20 SMS per month, no credit card) for evaluating the tool, and above Pro, Business at $249/mo covers high-volume shops with unlimited jobs and 3,000 SMS. The full plan grid is on the pricing page.
Related questions
One thing this choice does not affect: features. You never unlock features by upgrading between these plans, only volume. If your real question is whether a one-time historical import will eat your first month's job limit, that's covered from the migration angle in the customer import FAQ.
Related questions
How long does FixyFlow setup take?
Under 5 minutes. Sign up, fill in your business name and phone, pick a workflow template, and create your first job.
Can I import my existing customer list?
Yes. The dashboard includes a CSV import for past jobs and customers, so you can bring history with you when you switch from spreadsheets or another tool.