Does FixyFlow work for my trade?

FixyFlow is purpose-built for trades where:

• You take in a job, do some work, and hand it back or finish on-site.
• Customers want to know "is it ready yet?" or "are you on the way?"
• You'd benefit from a branded tracking page plus automatic SMS updates between stages.

The common thread is a job that changes state over hours or days while the customer waits, because that waiting is where the "any update?" calls come from.

Specific trade pages with workflow templates and example messaging:

• Auto Repair
• Auto Detailing
• Appliance Repair
• Phone Repair
• Plumbing
• HVAC
• Cleaners and Cleaning Services
• Landscaping
• Mobile / On-Site Service

The quick test: does your work move through stages?

If your workflow looks like "intake, diagnose, fix, done" or "booked, on the way, on-site, completed," FixyFlow fits. A phone repair shop runs a drop-off flow where the customer leaves a device and wants to know when it's ready. A mobile detailer runs an on-site flow where the customer mostly wants an accurate arrival window. Both are stage-based, and both map onto a template in one click.

Two examples of the fit working in less obvious trades: a tailor doing wedding alterations can run stages like "Fitting booked, Alterations in progress, Ready for pickup," and a snowmobile shop can run "Checked in, Waiting on parts, On the bench, Ready." Neither trade is on the list above, but the intake-to-completion shape is identical, and stages are fully renameable, so the template is a starting point rather than a constraint. The same logic extends to locksmiths, jewellers, bike shops, marine mechanics, and most drop-off or call-out trades.

When FixyFlow is the wrong tool

If you need point of sale, parts inventory, recurring billing, or route dispatch for 6+ crews, you'll likely want a full field service management platform instead. FixyFlow deliberately does not do those things. Some shops run it alongside a bigger platform purely as the customer-facing communication layer; see how FixyFlow differs from a CRM for where that line sits.

Related questions

Once you've confirmed the fit, setup takes under 5 minutes, and the Starter vs Pro answer helps you pick a plan that matches your weekly job volume.